Public guidance
Frequently Asked Questions
Answers about accepted products, collection, safety, data, models and certificates.
E-waste includes electrical and electronic products that have become unwanted, obsolete, non-functional or unsuitable for their original purpose.
The Centre accepts registration of all categories of electrical and electronic equipment, including computers, phones, batteries, appliances, laboratory equipment, industrial electronics, cables, components and other products.
Yes. Working or repairable products may be assessed for continued use, donation, repair, refurbishment or other approved life-extension pathways.
Online registration is open for all locations. Pickup depends on location, quantity, category, safety requirements, schedules and authorized-partner availability. Submission does not automatically confirm pickup.
Yes. Educational institutions, government offices, businesses, laboratories, hospitals and industries can request bulk or institutional collection.
A digital acknowledgement is generated after submission. A processing or recycling certificate may be issued only after the product has been received and its final handling has been verified.
Back up and remove personal or confidential data before handing over phones, computers or storage devices unless a separate approved data-destruction service has been confirmed.
No. Do not dismantle, puncture, burn or crush products, especially batteries, CRT equipment and items containing hazardous components.
No. Products may be routed to continued use, donation, repair, refurbishment, component recovery or authorized recycling depending on condition and safety.
It provides a planning-level estimate based on household and institutional activity data, product assumptions, storage, collection capture and future scenarios. It is not an official inventory until locally validated.
It provides preliminary reuse, repair/refurbishment and recycling scores with reasons. The final route is confirmed by trained personnel.
No. The current pilot uses questionnaire data. Images collected during operational submissions support expert review and are not automatically diagnosed.